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Returning an Item
 
 We want you to be completely satisfied with your purchase each and every time you shop with us.

If you’re not happy with a product that you have received, you may return it to us in its original condition within 30 days of your order for a complete refund.

We regret that we cannot be held responsible for non-delivery of returned goods. We recommend that you obtain proof of posting when making a return.

To make a return, it would be really helpful if you could call one of our Customer Services Advisors on 0483 450 903, as there are occasions when it may not be necessary for you to be inconvenienced by sending a product back to us.

Your return should be sent to the address below and please include the packing slip and your reason for making the return.

STITCH1KNIT1
196 High Street
Guildford
Surrey
PO7 4SZ
United Kingdom
For enquiries or to order by telephone call us on 01483 450 903
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